Is Your Credit Union Addressing the Digital Imperative?

Early technology adopters have jump-started digital capabilities for credit unions. But the pace of change and competitive pressures in this age of automation have created a digital imperative to act more quickly and decisively. It’s not about implementing technology, but rather establishing an organization-wide digitally savvy mindset and culture.

The Connected Consumer

This infographic shares insights on consumer trends, competitors’ strategies and the opportunities data provide.

The Digital Native and Your Member Experience

This one-page summary highlights key reasons for the vastly different world view and expectations of younger members, aka digital natives.

Moving Beyond Technology to Attract and Retain Members

This 7-page eBook covers the pace and scope of digital evolution, and why it’s imperative for credit unions to act quickly and decisively on their digital strategy.

With Digital Opportunity Comes Digital Risk

As members continue to gravitate to the ease and speed of digital, the associated risks are on the rise. Watch this short video (less than two minutes) to glean insights on the nature of these threats and what impact they can have on your credit union.

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Digital Trends

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¹The Financial Brand The Rise of the Digital-Only Banking Customer June 6, 2017. ²RBC Capital Markets: 41% of US consumers now own a smart speaker, compared to 21.5% in 2017; the growth was mostly driven by Alexa and Google Home devices. ³Clutch – Virtual Assistants and Consumer AI February 11, 2019. CUNA Mutual Group is the marketing name for CUNA Mutual Holding Company, a mutual insurance holding company, its subsidiaries and affiliates.